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Privacy Policy

Deorista Logistics
DEORISTA 175 (Pty) Ltd t/a DEORISTA LOGISTICS
Registration Number: 2005/023379/07
Address: 401 JS Centre, 1 Fore Street, New Redruth, Alberton, 1450
Email: Chelize@deorista.co.za
Phone: 082 949 6042


1. Introduction

Deorista Logistics (“we”, “us”, “our”) is committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or engage with our services.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and business information:

Information You Provide Voluntarily

  • Name and surname
  • Email address
  • Phone number
  • Company information
  • Transporter application details (as submitted in forms such as the DEORISTA LOGISTICS – FULL TRANSPORTER APPLICATION)
  • Physical and postal addresses
  • Banking or compliance information (only when legally required and submitted securely)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website usage data and analytics

We do not collect unnecessary personal data.

3. How We Use Your Information

We use collected information to:

  • Provide logistics brokering services
  • Communicate with clients and transporters
  • Process applications and compliance documents
  • Respond to enquiries or contact requests
  • Improve website performance and user experience
  • Meet legal and regulatory requirements

We only use your data for legitimate business purposes.

4. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

  • Accredited transporters or clients directly involved in your booking
  • Regulatory bodies, if legally required
  • Service providers assisting our operations (e.g., hosting, security)
  • Contractual or compliance purposes outlined in our transporter documents

All third parties are required to maintain confidentiality and comply with POPIA standards.

5. Data Protection & Security

We implement industry‑standard safeguards to protect your information, including:

  • Secure storage systems
  • Restricted access to sensitive data
  • Encrypted communication where possible
  • Compliance processes aligned with our official business documentation (e.g., transporter agreements and compliance forms)

While no system is 100% secure, we take every reasonable step to protect your information.

6. Your Rights Under POPIA

As a South African user, you have the right to:

  • Access your personal information
  • Request corrections or updates
  • Object to processing
  • Request deletion where legally appropriate
  • Withdraw consent
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact Chelize Botha at Chelize@deorista.co.za.

7. Cookies & Tracking

Our website may use cookies for:

  • Basic site functionality
  • Analytics and performance tracking
  • Improving user experience

You may disable cookies in your browser settings, but some site features may not function correctly.

8. Data Retention

We retain personal information only for as long as necessary for:

  • Operational needs
  • Contractual obligations
  • Compliance and auditing
  • Legal retention periods

Transporter and compliance documents may be retained as required in our agreements and application forms.

9. External Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices, content, or security.